Returns
We want you to be happy with your purchase. If you have received an incorrect, damaged or faulty product, please contact us as soon as possible so we can arrange an appropriate solution.
For change-of-mind returns, items must be unused and in their original condition and packaging and where applicable it must also be in the original packaging.
Return postage for change-of-mind returns is the responsibility of the customer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Where a refund is approved, the refund will generally be made to the original payment method. Refund processing times may vary depending on the payment provider.
If an item is faulty, damaged on arrival or does not match your order, please contact us and provide details of the issue. We will assess the issue and, where applicable, provide a replacement, repair, refund or other appropriate remedy in accordance with Australian Consumer Law.
Vouchers
Vouchers cannot be redeemed for cash or exchanged for monetary value. Vouchers are only redeemable towards eligible purchases from ACT Disc Golf Club and cannot be transferred, resold, or refunded for cash.
Need help?
Contact us at actdiscgolfclub@gmail.com for questions related to refunds and returns.